Pickup and delivery is the fastest-growing channel in Philippine laundry services—but managing it without the right tools creates a scheduling nightmare. LaundromatAI's pickup and delivery module gives laundry operators a structured system for booking, routing, tracking, and completing deliveries without the chaos of manual coordination.
Customers book pickup slots through your storefront or via staff entry. LaundromatAI assigns the order to a delivery slot, tracks the order through washing and drying, and triggers an automated SMS when the order is ready for return delivery. Staff always know what's in queue and what's out for delivery.
Group pickups and deliveries by zone to minimize travel time. Assign delivery runs to specific staff members with defined route lists. Mark deliveries complete directly from the mobile interface—no paper delivery logs required.
Customers pay via GCash QR, Maya, or cash at delivery. Every payment is logged against the order automatically, eliminating the reconciliation headaches that plague cash-based delivery operations.
Yes. You can configure available pickup time slots and customers or staff can book orders into those slots directly from the POS.
Yes. Delivery runs are assigned to staff accounts. Completion is logged against the assigned staff member for accountability.
Automated SMS notifications are triggered when an order status changes to ready-for-delivery, keeping customers informed without manual follow-up.
Yes. GCash, Maya, QR Ph, and cash payments can all be recorded at delivery, with automatic reconciliation against the order.