Wash And Fold Management Software for Philippine Laundromat Operators
Wash-and-fold is the backbone of Philippine laundry revenue—but managing per-kilo pricing, multiple garment types, and customer preferences manually leads to errors, disputes, and lost margin. LaundromatAI gives wash-and-fold operators a purpose-built order management system that tracks every kilogram, every preference, and every peso.
Set per-kilo rates by garment category—regular clothes, heavy items, whites, delicates—with automatic weight-based price calculation at order entry. Eliminate manual calculation errors that erode customer trust and drain margin.
Customer Preferences Remembered Automatically
LaundromatAI's customer database stores fabric softener preferences, detergent choices, folding instructions, and special handling notes. Return customers get their preferred treatment without staff having to ask—building loyalty through consistent service.
End-to-End Order Visibility
From drop-off weigh-in to machine assignment, cycle completion, folding, and customer notification—every step of the wash-and-fold workflow is tracked digitally. Managers see exactly where every order stands at any moment, eliminating the 'where's my laundry?' calls.
Frequently asked questions
Can I set different per-kilo rates for different fabric types?
Yes. LaundromatAI supports multiple pricing tiers based on garment category, with automatic price calculation at order entry.
How does LaundromatAI handle customer special instructions for wash-and-fold?
Customer profiles store preferences and special instructions. These are automatically displayed when a returning customer's order is created.
Can I track the weight of each order for billing purposes?
Yes. Order weight is entered at intake and used as the basis for per-kilo billing. Weight history is logged per customer.
Does the system send notifications when wash-and-fold orders are ready?
Yes. Automated SMS notifications are sent to customers when their order completes, reducing counter inquiries during busy periods.